Free your front office.
Let your team do what matters.
The phones, the claims, the statements, the no-show chasing, the collections — all off your team's plate. Your receptionist and treatment coordinator focus on what actually grows the practice: closing cases, welcoming new patients, building relationships. One monthly bill, one dashboard, one vendor responsible when anything goes wrong.
Nobody has to lose their job. The AI handles the repetitive work autonomously so your front desk shifts to what actually grows the practice — case closing, new-patient hospitality, TC follow-up, VIP touchpoints. Your team keeps their jobs; they just stop doing the robotic parts.
A good front desk costs you $250K/yr.
- Missed calls → lost new patients (25-35 calls/wk, ~$18K/mo)
- Sick days + vacation coverage → front desk goes dark
- Insurance write-offs from undertrained billers
- Patient no-shows that nobody had time to confirm
- Owner fills in at front desk → $500/hr chair time lost
- Constant recruiting → 90 days to backfill one seat
One vendor.
One bill. ~$100K freed.
All the output of a 3-person front office, none of the overhead. Your staff keeps their jobs and shifts to higher-leverage work — case closing, hospitality, patient follow-up. We take the repetitive, 24/7 stuff off their plate. One dashboard to see everything.
Your practice. Your numbers.
Drag the sliders. The math updates live.
Everything the repetitive stuff is made of.
So your team can focus on what matters.
Every call, 24/7
- Riley answers every call within 1 ring
- New-patient intake + appointment booking
- Insurance verification before the call ends
- Emergency triage with after-hours escalation
- Spanish-first callers handled natively
- Recording + transcript of every call
Scheduling + reminders
- Online self-booking from your site
- SMS + email confirmations + reminders
- No-show chasing (rebook 41% of no-shows)
- Same-day waitlist fills when slots open
- Recall + re-care for lapsed patients
- Per-provider template optimization
Insurance + billing
- Real-time eligibility check before every appt
- Claims submission + scrubbing
- Denial appeals (2-3x industry recovery rate)
- Patient statement generation + send
- Payment plan setup + auto-collection
- Aging AR tracking + chase workflows
Case coordination
- Treatment plan follow-up on every presented case
- Financing application (Cherry/Sunbit/CareCredit)
- Case acceptance coaching (boosts 30-40pp)
- Referral letter generation + send
- Post-op check-ins that drive reviews
- VIP patient loyalty program
From sign to fully running in 6 weeks.
Discovery call · 15 min
Your PMS, current staff, specialty mix, call volume, pain points. We show the live math for YOUR practice.
Parallel pilot · 30 days
Your current staff keeps working. We shadow every call and every claim alongside. You see the difference in week 2.
Handoff · week 4-6
If the pilot hits numbers, we take over fully. You decide who to redeploy or keep. We train your team on the dashboard.
Run · month 2+
We handle it. You run the practice. Monthly business review. Quarterly strategy. 99.9% SLA.
Pick the tier that fits your practice size.
Starter is software-only for practices keeping their staff. Solo through Group is our full done-for-you service — we run your front office entirely. All tiers include a 30-day parallel pilot.
- AI receptionist (Riley, 24/7)
- Real-time insurance eligibility
- Claim scrubbing + submission
- Provider productivity scorecard
- Financing origination engine
- You run the day-to-day · we run the tools
- Everything in Starter
- AI autonomously handles your front office — no human middleman
- Up to 500 calls/mo handled by us
- Dedicated success manager
- Weekly performance review
- Everything in Solo
- Up to 1,200 calls/mo handled by us
- Priority 2-hr response SLA
- Quarterly business review
- Full claim appeals + collections pod
- Everything in Busy Specialty
- Up to 2,500 calls/mo per location
- 24/7 on-call escalation
- Custom voice per provider
- 99.9% SLA + credits
The questions every owner asks.
Do I have to fire my front desk?+
No. Most practices redeploy staff to higher-value work — case closing, new-patient experience, hospitality. Your decision. We can also back-fill part-time if you want to keep one seat and have us cover the rest.
What if the pilot doesn't hit?+
You walk away. No exit fee. The pilot fee (disclosed on the discovery call) credits back against your first month if the 30-day numbers hit. If they don't, the fee is yours for trying us. Your practical risk: one pilot fee for a rigorous 30-day measurement of your current operation vs ours, even if you never convert.
What about HIPAA?+
BAA signed before pilot day 1. All calls + data encrypted in transit + at rest. Every team member completes HIPAA training + background check. We're SOC 2 Type 1 in progress (target Q3 2026).
Will patients notice?+
Yes — in a good way. Riley is faster, never on break, and never misses a call. Your patients get the same warm voice every time. Satisfaction scores typically rise within 30 days.
What if Riley can't handle a call?+
Escalates to a human on our pod in under 30 seconds. For clinical questions, escalates to your clinical team. Nothing falls through.
Calculator says you save $100K/yr.
Let us prove it. 30 days, parallel to your current team. You walk away with the data whether we hit or not.